SiteOps · For brands and businesses
The website your businessdepends on deserves an accountable owner.
SiteOps keeps your WordPress website monitored, maintained, tested, supported, and continuously improved by one experienced team. No more coordinating freelancers, hosting support, and plugin vendors yourself.
Your website
One accountable team
monitored · tested · owned
- Uptime
- Backups
- Security
- Releases
- Performance
- Forms
- Transactions
- Integrations
Why not just maintenance?
Updates and backups are the floor, not the service.
A conventional care plan runs updates on a schedule and hopes for the best. Nobody tests the checkout afterward. Nobody reads the error log. Nobody owns the outcome when a plugin update quietly breaks your lead form on a Tuesday.
SiteOps treats your website as an operated system. Monitoring catches problems early. Updates run staging-first and are tested against the flows that earn you money. Support requests and development improvements go to the same team that runs the releases, so context never gets lost between vendors. And every month, you get a report written for a business owner, not a server administrator.
Coverage is defined precisely: continuous monitoring, defined response windows, and proactive ownership. We would rather agree on exact terms with you than print a vague promise on a pricing page.
What SiteOps covers
Owned end to end, not ticket by ticket.
Proactive monitoring
Continuous uptime and error monitoring means we usually know about a problem before you do. Error logs get read by an engineer, not archived unopened.
Backups and rollback planning
Secure, scheduled backups that we actually test. Every release ships with a rollback plan prepared in advance, because the middle of an incident is the wrong time to improvise.
Staging-first updates
Core, theme, and plugin updates run on staging before they touch production. Post-update testing covers the pages and flows your business depends on, not just the homepage.
Security oversight
Security monitoring, hardening, and malware investigation when something looks wrong. If a site is compromised, we own the remediation instead of pointing you at your host.
Performance and database health
Performance monitoring, slow-query reviews, and database health checks. Speed regressions get caught when they appear, not when a customer complains.
Forms, flows, and reporting
The contact form, the checkout, the signup path: tested after every release. Each month you get a plain-language health report covering what happened and what we changed.
See the full coverage list
- Uptime monitoring
- Secure backups
- Core, theme, and plugin updates
- Staging-first update workflows
- Post-update testing
- Security monitoring
- Malware investigation
- Performance monitoring
- Error-log reviews
- Database health
- Form and user-flow testing
- Release management
- Rollback planning
- Technical support requests
- Integration maintenance
- Development improvements
- Monthly health reporting
- Defined emergency response procedures
Coverage levels
Sized to how much your business rides on the site.
Each level is scoped to your site during the health review, so you pay for coverage that matches reality rather than a template.
01
Foundation
For important company websites that need professional maintenance and oversight.
- Continuous uptime monitoring
- Scheduled secure backups
- Staging-first core, theme, and plugin updates
- Post-update testing of key pages
- Security monitoring
- Error-log reviews
- Monthly health report
- Defined response windows for support requests
Recommended
02
Growth
For active marketing, publishing, lead-generation, or ecommerce websites that receive frequent changes.
- Everything in Foundation
- Form and user-flow testing after every release
- Performance monitoring and reviews
- Database health checks
- Included development improvement capacity
- Integration maintenance
- Release management with rollback planning
- Priority response windows
03
Mission-Critical
For high-value websites where downtime, broken transactions, or failed forms directly affect revenue or operations.
- Everything in Growth
- Transaction and checkout-flow testing
- Expanded continuous monitoring
- Defined emergency response procedures
- Pre-agreed escalation paths
- Senior engineer assigned to the account
- Operational reviews with your team
- Capacity reserved for urgent work
Questions owners ask
What you would want to know before handing over the keys.
A maintenance plan runs updates and backups. SiteOps takes operational ownership. That means monitoring, staging-first updates, testing the flows your business actually depends on, handling support requests, making development improvements, and reporting on all of it. When something goes wrong, the answer is not a link to your hosting support. It is us.
Updates run on staging first, so most breakage never reaches your visitors. When a problem does appear in production, we have a current backup and a rollback plan prepared before the release, and defined emergency procedures for restoring service while we fix the root cause.
Yes. SiteOps is hosting-independent. We work with your current provider and will tell you honestly if the hosting itself is the weak point, but moving is never a requirement for working with us.
Both. Growth and Mission-Critical include development improvement capacity, and larger projects move into our Custom Engineering practice with the same team that already knows your site. You never have to brief a stranger.
Monitoring is continuous, so problems are detected at any hour. Human response follows defined response windows that we agree on per plan, with emergency procedures for Mission-Critical sites. We would rather define this precisely with you than make a vague 24/7 claim.
We examine your site's update state, security posture, backup coverage, performance, error logs, and the critical user flows your business depends on. You receive a written summary of what is solid, what is risky, and what we would do first.
Find out what shape your website is really in.
Request a WordPress health review. We examine updates, security, backups, performance, and the critical flows your business depends on, then tell you plainly what is solid and what is risky.